Privacy policy JG Clean Solutions

At JG Clean Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when using our website, services, or contacting us. By accessing our website or using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect different types of information depending on how you interact with us. This may include:

  • Personal Information: When you contact us, request a service, or sign up for communications, we may collect personal details such as your name, phone number, email address, home address, payment information, and other relevant data required to fulfill your service request.

  • Service Information: Information related to the services you request, such as cleaning preferences, service history, and special requests. This helps us tailor our services to meet your needs.

  • Website Usage Data: We may collect certain information about how you access and use our website, such as IP addresses, browser types, operating systems, pages visited, and the dates/times of visits. This information is collected through the use of cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Improve Services: We use your personal and service-related information to fulfill your cleaning requests, communicate with you, and ensure the highest level of customer satisfaction. This includes scheduling appointments, sending reminders, and following up after services.

  • To Process Payments: Your payment information is used solely to process transactions and bill for services. We use secure payment gateways to handle all financial transactions.

  • To Communicate with You: We may use your contact information to send you updates, promotional offers, or other relevant information about our services. You can opt-out of marketing communications at any time.

  • To Personalize Your Experience: We use your service history and preferences to customize our cleaning solutions and ensure that our services are aligned with your needs.

  • To Improve Our Website and Services: The data collected through our website usage helps us understand how visitors interact with our site, allowing us to optimize content and enhance your user experience.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment Processors: We may share your payment information with third-party processors to facilitate payment transactions securely.

  • Service Partners: For specialized services (e.g., carpet cleaning, window cleaning), we may share your service details with trusted contractors who provide those services, under strict confidentiality agreements.

  • Legal and Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, such as responding to a subpoena or court order.

4. Data Security

We take reasonable steps to protect the security of your personal information. Our website and payment processing system are encrypted using secure technologies (e.g., SSL encryption). However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect information about your browsing activities. Cookies are small data files stored on your device that allow us to improve the functionality of our website, personalize your experience, and analyze website usage patterns.

You can manage your cookie preferences through your web browser settings, including disabling cookies altogether. However, please note that some website features may not work properly if cookies are disabled.

6. Third-Party Links

Our website may contain links to external websites, services, or social media platforms. Please note that we are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

7. Your Rights and Choices

You have the right to:

  • Access Your Data: You can request a copy of the personal data we have collected about you.

  • Update Your Information: You may update or correct your personal information by contacting us directly.

  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing communications, you can opt-out by following the unsubscribe instructions in the emails we send, or by contacting us directly.

  • Request Deletion of Your Data: You may request that we delete your personal information, subject to applicable legal and contractual obligations.

8. Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a child under 18 has provided us with personal information, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights as outlined in this policy, please contact us:

JG Clean Solutions
Henderson, NV
(702)400-2949
Jgcleansolutions@gmail.com

11. Consent

By using our website or engaging our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree to this policy, please refrain from using our website and services.