Terms of service for JG Clean Solutions

These Terms of Use ("Terms") govern your access to and use of the website and services provided by JG Clean Solutions ("we," "us," "our"). By accessing or using our website (www.jgcleansolutions.com), any related subdomains, or by engaging our services, you ("Client," "you," "your") agree to comply with and be bound by these Terms, which form a legally binding agreement between you and JG Clean Solutions. If you do not agree with these Terms, please do not use our website or services.

1. Overview of Services

JG Clean Solutions provides professional cleaning services for both residential and commercial properties. Our services include but are not limited to:

  • Residential Services: General housekeeping, deep cleaning, recurring maintenance, move-in/out cleaning, window cleaning, post-construction cleaning, etc.

  • Commercial Services: Office cleaning, warehouse cleaning, dealership cleaning, spa/salon cleaning, and more.

  • Specialized Services: Carpet cleaning, floor maintenance, window cleaning, and additional custom services upon request.

Services are subject to availability and may change at our discretion. We reserve the right to refuse service to any client or alter the scope of services provided.

2. Acceptance of Terms

By using our website or engaging in services provided by JG Clean Solutions, you agree to abide by these Terms, including any future revisions. You acknowledge that you are legally capable of entering into a contract, and you have provided accurate and truthful information during service requests and interactions with JG Clean Solutions.

3. Service Agreements

Upon requesting cleaning services, we will provide you with a detailed service agreement. This agreement will outline the following:

  • Scope of Services: A clear description of the cleaning services requested.

  • Pricing and Payment Terms: Transparent pricing information, including any potential additional charges based on specific requirements.

  • Scheduling and Duration: A confirmation of the scheduled date and time for cleaning services, as well as estimated duration.

The service agreement is final once agreed upon by both parties. Any modifications or changes to the agreement must be discussed and confirmed in writing.

4. Payments and Billing

JG Clean Solutions accepts payments via major credit/debit cards or other forms as outlined during booking. Payments are generally due upon completion of the service, unless otherwise specified in a contract or written agreement. We may request an upfront deposit for certain services.

Failure to pay for services in full by the due date will result in a late fee, and we reserve the right to suspend or terminate services until all outstanding balances are cleared.

5. Service Cancellations and Rescheduling

  • Cancellations: If you need to cancel or reschedule your cleaning service, please notify us at least 24 hours before the scheduled appointment to avoid a cancellation fee.

  • Late Cancellations: Cancellations or reschedules made less than 24 hours before the service, will be responsible for full payment .

  • No-Show: If we are unable to access the property due to your absence or any other reason, you will be responsible for the full payment for the missed service.

6. Client Responsibilities

As a client, you are responsible for:

  • Access to the Property: Ensuring that we have access to the property at the scheduled time. If we are unable to access the premises due to locked doors, security systems, or other barriers, you will be charged for the missed service.

  • Preparing the Space: Please remove any personal items, valuables, or fragile objects from areas to be cleaned. While we take great care in cleaning, JG Clean Solutions is not responsible for damage to items left unprotected or improperly stored.

  • Pet Safety: Clients are responsible for securing pets during cleaning. We are not responsible for any harm or injuries caused by unsupervised pets.

7. Our Responsibilities

JG Clean Solutions is responsible for providing high-quality cleaning services in accordance with industry standards. We will:

  • Perform the Cleaning as Agreed: Our team will follow the service agreement to ensure all areas specified are cleaned.

  • Use Appropriate Cleaning Products: We use high-quality, commercial-grade cleaning supplies for residential and commercial properties. Some services may involve specialized equipment or products based on client preferences (e.g., Green cleaning or industrial-strength cleaning products).

  • Provide Professionalism: Our team is trained, insured, and dedicated to providing professional service. We aim for exceptional standards, but due to the nature of cleaning, we do not guarantee the removal of all stains, damage, or imperfections, especially those caused by pre-existing conditions.

8. Limitation of Liability

While we take every precaution, JG Clean Solutions is not responsible for:

  • Pre-Existing Conditions: We are not liable for any damage to your property or items that were already in poor condition before our service.

  • Natural Disasters or Acts of God: We are not responsible for damages caused by natural disasters (e.g., floods, fires, earthquakes) or other uncontrollable events.

  • Items Left Unprotected: We are not liable for any damage to unprotected items or personal belongings that are not cleared from the cleaning area before service.

9. Insurance and Coverage

JG Clean Solutions is a fully insured company with general liability coverage to protect against damages caused during the cleaning process. However, we are not liable for personal items or property that are not properly secured.

If damage occurs during cleaning, please notify us immediately. Our team will investigate and resolve the matter according to our insurance coverage and company policy.

10. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. We collect and process personal information as outlined in our Privacy Policy, which can be found here . By using our website or services, you consent to the collection, use, and sharing of your data as described in the Privacy Policy.

11. Intellectual Property

The content on the JG Clean Solutions website, including but not limited to text, images, logos, and trademarks, is owned by JG Clean Solutions and protected by copyright and trademark laws. You may not reproduce, distribute, or use any content from our website without written permission from us.

12. User Conduct and Restrictions

You agree not to use our website or services in any manner that:

  • Violates any laws or regulations.

  • Interferes with the operation of the website or services.

  • Attempts to access, hack, or manipulate our servers, systems, or databases.

  • Engages in fraudulent activities or provides false information.

We reserve the right to terminate or suspend your access to our website or services if you violate these Terms.

13. Dispute Resolution

Any disputes related to these Terms of Use will be resolved through informal negotiation. If a resolution cannot be reached, disputes will be settled through binding arbitration in accordance with the laws of the state of Nevada. Arbitration will be conducted on an individual basis and not as part of a class action.

14. Changes to Terms of Use

JG Clean Solutions reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review these Terms periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms.

15. Governing Law

These Terms of Use will be governed by and construed in accordance with the laws of the state of Nevada. Any legal action arising from or related to these Terms will be exclusively brought in the courts located in Nevada.

16. Contact Information

If you have any questions regarding these Terms of Use or require any assistance, please contact us at:

JG Clean Solutions
Henderson, NV
(702)400-2949
JG Clean Solutions

17. Entire Agreement

These Terms of Use, along with any applicable agreements, form the entire agreement between you and JG Clean Solutions regarding the use of our website and services. If any part of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in effect.